Privacy

Body Dryer attaches great importance to your privacy. We therefore only process data that we need for the purpose of improving our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Body Dryer. The effective date of this policy is 02/05/2018. With the publication of a new version, all previous versions become invalid. This privacy policy explains what data we collect about you, what we use this data for, and with whom and under what conditions it may be shared. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person. You will find the contact details at the end of this policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use, and who has access to it.

Online store software

Our online store is developed with WordPress software. Personal data you provide to us for the purpose of our services is shared with this party. WordPress has access to your data to provide us with technical support. They will never use your data for any other purpose. WordPress uses cookies to collect technical information regarding your use of the software. No personal data is collected or stored.

Web hosting

We use Versio for web hosting and email services. Versio processes personal data on our behalf and does not use your data for its own purposes. This party may collect metadata about the use of its services. This does not concern personal data. Versio has taken appropriate technical and organisational measures to prevent loss and unauthorised use of your personal data. Versio is bound by confidentiality under the agreement.

Email and mailing lists

We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every automated email sent via our website you will find an unsubscribe link. If you use this link, you will no longer receive our newsletter. Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and may share information with third parties for that purpose.

Business email

We use the services of Mijn webhost for our regular business email traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Mijn webhost does not have access to our mailbox, and we treat all our email traffic confidentially.

Payment Service Provider

For handling payments in our online store, we use the Mollie platform. Mollie processes your name, address, and place of residence details, as well as payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and may share anonymised data with third parties for that purpose. In the case of a request for deferred payment, Mollie shares personal data and information regarding your financial position with credit rating agencies. All safeguards mentioned above regarding the protection of your personal data also apply to parts of Mollie’s services for which third parties are engaged. Mollie does not retain your data longer than legally permitted.

Reviews

We collect reviews via the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you for clarification regarding your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur solely for this purpose. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur may engage third parties in providing its services. All safeguards mentioned above also apply to those parties.

Shipping and logistics

If you place an order with us, it is our responsibility to deliver your package. We use PostNL for deliveries. For this purpose, we share your name, address, and place of residence with PostNL. PostNL uses this data solely to perform the agreement. If PostNL engages subcontractors, your data may also be shared with them.

Invoicing and accounting

For our administration and accounting, we use Exact Online. We share your name, address, place of residence, and order details. This data is used to process sales invoices. Your personal data is transmitted and stored securely. Exact Online is bound by confidentiality and will treat your data confidentially. Exact Online does not use your personal data for purposes other than described above.

External sales channels

We sell part of our products via Bol.com. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate measures to protect it against loss and unauthorised use.

We also sell part of our products via Marktplaats.nl. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order and protect it against loss and unauthorised use.

Purpose of data processing

General purpose

We use your data solely for the purpose of providing our services. The purpose of processing is always directly related to the assignment you provide. We do not use your data for targeted marketing. If we wish to contact you at a later time for reasons other than your request, we will ask for your explicit consent. Your data is not shared with third parties except to comply with accounting and administrative obligations. All such parties are bound by confidentiality.

Automatically collected data

Data automatically collected by our website is processed to further improve our services. This data, such as your IP address, browser, and operating system, does not constitute personal data.

Cooperation with fiscal and criminal investigations

In certain cases, Body Dryer may be legally required to share your data in connection with fiscal or criminal investigations by authorities. In such cases, we are obliged to comply but will oppose this within the limits allowed by law.

Retention periods

We retain your data as long as you are our client. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will treat it as a request to erase your data. Due to administrative obligations, we are required to retain invoices containing your personal data for the legally applicable period. However, employees will no longer have access to your client profile or documents created as part of your assignment.

Cookies

Google Analytics

Our website uses cookies from the American company Google as part of the Analytics service. We use this service to track and report how visitors use the website. This processor may be required under applicable laws to provide access to this data. We have not permitted Google to use the analytics information for other Google services.

Third party cookies

If third party software solutions use cookies, this is stated in our cookie policy.

Changes to the privacy policy

We reserve the right to amend this privacy policy at any time.